What does Control Suite do?

Control Suite is an all-in-one hospitality platform that combines EPOS, table bookings, inventory management, staff rotas, customer messaging and reporting in one connected system, so venues do not have to run separate tools that cannot talk to each other.

How much does Control Suite cost?

There are no off-the-shelf plans. Every package is scoped bespoke to the venue, whether that is a single bar or a nationwide group, and includes onboarding, data migration and staff training. Contact Control Suite on 01772 910990 or at support@controlsuite.co.uk for a quote.

How long does it take to get set up?

Days, not months. After a demo, the Control Suite team handles migration, hardware setup and staff training, then supports the venue through go-live with ongoing updates.

Who is Control Suite for?

Bars, restaurants, pubs, clubs and other hospitality venues across the UK, from independent single sites to nationwide groups.

How do I connect a card reader?

Control Suite supports Zettle card readers. Enable Bluetooth on your device, then pair the reader from within the app. The reader is detected automatically.

Why am I not receiving notifications?

Check that notifications are enabled for Control Suite in iOS Settings then Notifications, and make sure the device has an active internet connection.

What does the Control Suite iOS app need to run?

iOS 15.0 or later on an iPhone or iPad, an internet connection, and optionally a Zettle card reader for card payments.

How do I contact Control Suite support?

Email support@controlsuite.co.uk or call 01772 910990. Support hours are Monday to Friday, 9am to 5pm GMT, and enquiries are answered within one working day.

Your Privacy Choices

Control how your data is used within the Control Suite iOS app. Your privacy matters to us.

Control Suite collects only the minimum data needed to operate the app - a device identifier, a push notification token (if you opt in), and a session cookie to keep you logged in. We do not collect analytics, usage data, or advertising identifiers.

Below are the choices available to you. For full details on what we collect and why, see our Privacy Policy.

Push notifications

We use Apple Push Notification service to send you order alerts and incoming call notifications. You can disable this at any time.

How to opt out: Go to iOS Settings → Notifications → Control Suite and toggle notifications off. We will no longer send push notifications to your device and your device token will be removed from our system.

Location access

Location is only used when required by the payment processor (Zettle) for card transaction compliance. It is not used for tracking or analytics.

How to opt out: Go to iOS Settings → Privacy & Security → Location Services → Control Suite and select Never. Note: this may affect card payment functionality.

Camera & microphone

The camera is used for barcode scanning and video calls. The microphone is used for phone calls via the built-in VoIP system. Neither is accessed in the background.

How to opt out: Go to iOS Settings → Privacy & Security → Camera (or Microphone) and toggle Control Suite off. These features will be disabled within the app.

Bluetooth & local network

Used solely for connecting to and discovering Zettle card readers. No data is transmitted to third parties via these connections.

How to opt out: Go to iOS Settings → Privacy & Security → Bluetooth (or Local Network) and toggle Control Suite off. Card reader connectivity will be disabled.

Request data deletion

You have the right to request deletion of all personal data we hold about you, including your device identifier, push notification token, and session data.

How to request: Contact us with the subject line "Data Deletion Request". We will process your request within 30 days in accordance with UK GDPR.

Need help with your privacy choices?

If you have any questions about your data or would like to exercise your rights under UK GDPR, get in touch and we'll be happy to help.